Frequently Asked Questions
Do you have heaters on your patio? In the Summer, yes, but it is closed for the season.
Do you allow dogs on your patio? When open, yes, our patio is dog friendly!
Do you have indoor dining? No, as of Friday, October 30, the state of Illinois shut down indoor dining in Cook County. We will not have indoor dining until it is legal and safe to do so.
Do you offer carry out? Yes. Please click here to view our carry out menu. If you don't see an item you were hoping to carry out, please give us a call and maybe we can get it for you!
Do you offer delivery? Yes, we are offering limited in-house delivery within a 3 mile radius of the restaurant. Click here to view menu and place order for delivery.
What are your hours? We are open Wednesdays - Fridays, 4 p.m. - 9 p.m., Saturdays, 10 a.m. - 9 p.m., Sundays, 10 a.m. - 8 p.m. *Please note our kitchen closes 30 min. before our marked closing time. We are closed every Monday and Tuesday so our staff may rest and rejuvenate!
Does your menu change often? Yes, we try to source most of our ingredients locally - meaning our menu changes with the seasons! We do our best to keep our online menu updated with changes.
Do you take reservations? Normally, yes. Right now reservations are closed for the winter.
How is service working at the moment? At the moment we are counter service only. (Yes, we used to be a full service restaurant - but in COVID times, things must shift). You will place your entire order at our counter and then we will bring your food out to you. We strongly encourage you to order in advance and pick up. That way you aren't waiting outside in the cold for your order (also, it is safer).
Do you have brisket and how do I get it? We offer brisket in our Family Meals - not on our A La Carte menu.
How do you all feel about masks? WE LOVE THEM! They keep us safe, and able to operate. Guests may not enter our restaurant without a facemask, guests must wear a facemask when away from their assigned table, and when speaking with a Flat & Point employee. Please don't make us ask you to put on your mask - it makes us feel like your parent - and we don't want to be your parent, we want to be crazy & fun people who bring you tasty food and awesome drinks to enjoy! (P.S. - a sleeve or shirt does not count as a facemask.)
Do you offer vegetarian fare? Yes, we do! Some of our dishes are already made vegetarian, some can easily be modified to be (just ask!). We are a meat heavy restaurant, but love our vegetarian guests and want to make sure they have a wonderful dining experience.
Do you accept cash? At this time, we would really prefer credit cards. Change can be hard to come by, and credit cards are a bit more sanitary.